ace67's Privacy Policy
Your personal information is fully protected on the ace67 platform. This policy explains in detail how we collect, use, and keep your data secure.
Table of Contents
Introduction & Applicability
ace67 ("we", "our", or "platform") places the highest importance on your personal privacy. This privacy policy applies to every individual who uses the ace67.mom website — whether a registered member or an unregistered visitor.
This policy describes what types of personal information ace67 collects, how that information is used, under what circumstances it may be shared with third parties, and what steps we take to protect your information.
By using our platform, you are considered to have agreed to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services. For any questions or concerns, contact us at [email protected].
What Information We Collect
ace67 may collect the following types of information:
A. Identity Information
- Full name and date of birth
- Mobile number and email address
- National ID card or passport number (for identity verification)
- Username and password (in encrypted form)
B. Financial Information
- bKash, Nagad, or Rocket account number (for transaction processing)
- Deposit and withdrawal history
- Information related to bonuses and rewards
C. Technical Information
- IP address and device identifier information
- Browser type and operating system
- Time spent on the platform and browsing activity
- Cookies and local storage data
D. Gaming Activity Information
- Game play history and bet amounts
- Win and loss records
- Preferred games and session duration
How We Collect Information
ace67 collects information in the following ways:
- Directly provided information: Information you voluntarily provide during account registration, login, deposit, or withdrawal.
- Automatically collected: Information collected through cookies, web beacons, and similar technologies while you browse our site.
- Received from third parties: Transaction confirmation data from payment service providers (bKash, Nagad, Rocket).
- Support communications: Information provided when contacting customer support via live chat or email.
Purpose of Using Information
ace67 uses the collected information for the following purposes:
A. Account Management & Security
Information is used to create your account, verify your identity, and prevent unauthorized access. We keep your login information secure through SSL encryption technology.
B. Financial Transaction Processing
Financial information is used to complete deposit and withdrawal requests via bKash, Nagad, and Rocket. Verification related to minimum deposits of ৳300 and withdrawals of ৳1,000 is also part of this process.
C. Service Improvement
Your gaming habits and preferences are analyzed to provide a personalized experience, develop new features, and improve platform performance.
D. Customer Service
Support is provided to resolve your issues and complaints through 24/7 live chat and via email at [email protected].
E. Responsible Gaming
Gaming activity information is analyzed to identify risky behavior, and users are provided with responsible gaming information when needed.
Sharing & Disclosure of Information
ace67 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
- Payment providers: Only the information necessary to complete transactions is shared with bKash, Nagad, and Rocket.
- Technology partners: Game software providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, etc.) receive only the information necessary to operate games.
- Legal obligations: Information may be provided in response to a valid request from a competent legal authority or a court order.
- Fraud prevention: A limited amount of information may be shared with security partners to detect and prevent fraudulent activity.
Cookies & Tracking Technologies
Cookies and similar technologies are used on the ace67 website. Cookies are small text files stored on your device that help improve site functionality and the user experience.
Types of Cookies
- Essential cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
- Functional cookies: Used to remember your language preferences and settings.
- Analytics cookies: Used to analyze site traffic and usage in order to improve our services.
You can control non-essential cookies through your browser settings. However, disabling cookies entirely may limit some site functionality.
Data Storage & Security
ace67 follows industry-standard security measures to keep your personal information protected:
- All data transfers are secured using SSL encryption technology.
- Passwords are stored using industry-standard hashing algorithms.
- Financial information is processed through secure payment gateways.
- Regular security audits are conducted.
- Employee data access is restricted on a need-to-know basis.
Retention Period
Information is retained for as long as your account is active and for as long as necessary to meet legal or regulatory requirements. Unnecessary information is securely deleted after an account is closed.
Your Rights
As a user of the ace67 platform, you have the following rights:
To exercise any of the above rights, email us at [email protected]. We will respond to your request as quickly as possible.
Third-Party Services
The ace67 platform uses software from third-party game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, JILI, and PG Soft. These providers may have their own privacy policies.
bKash, Nagad, and Rocket are used for payment processing. These mobile financial service providers have their own data protection policies, and ace67 is not responsible for them.
Our site does not include links to external websites. If an external connection occurs for any reason, we are not responsible for the privacy policy of that site.
Protection of Minors
ace67 is for users aged 21 and above only. We do not knowingly collect any personal information from minors.
An age verification process is carried out at the time of account registration. If a user registers using false information and is subsequently proven to be a minor, the relevant account and its data will be deleted immediately.
If a parent or guardian becomes aware that their child has registered on our platform, please contact us at [email protected].
Changes to This Policy
ace67 reserves the right to update this privacy policy periodically. If significant changes are made to the policy, we will notify you in the following ways:
- A notice will be published on the website.
- A message may be sent to your registered email or mobile number.
- You will be notified about the updated policy at the time of login.
Continuing to use our platform after any changes are made will be considered as your agreement to the new policy. We recommend checking this page regularly.
Contact Us
If you have any questions, comments, or requests regarding this privacy policy or your information, please contact us:
We are grateful for your trust and confidence in ace67. Protecting your privacy is our highest priority.
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